Terms and Conditions

Latest Update Monday, 20 April 2020

The following terms and conditions (these "Terms of Service") govern your access to and use of the Computer Island website, including any content, functionality and services (the "Services") offered on or through  (the "Site"), our social media pages (the "Pages") by Computer Island as applicable (collectively, "Computer Island", "we" or "us").

 

Please read the Terms of Service carefully before you start to use the Site, the Pages and the Services. By using the Site, the Pages or the Services, or by making a partial or full payment on an estimate or invoice, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site, the Pages and the Services. For more detailed policies surrounding the activity and usage on the Site, the Pages and the Services, please access the designated articles herein.

 

This Site and the Services are offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Services. By using this Site or the Services, you represent and warrant that you are of legal age to form a binding contract and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Site and the Services.

 

Our Support is available if you have any questions regarding the Site, the Pages, the Services or the Terms of Service. You can contact our Support by mail at hello@ci.vu.

 

Key Terms

 

Data refers but is not limited to emails, contacts, calendars, passwords, personal and sensitive data, as well as data managed on behalf of an organisation.

 

ITC stands for Information Technology and Communication, previously IT for Information Technology.

 

Subscription(s) refers to the social media monthly plans we offer and are part of our Services.

 

Online Account(s) refers to website and social media online management platforms.

 

General Terms

 

  • The 'General Terms' apply to all the Services by us during our hours of operation.

  • Our Services are only serviced during our hours of operation.

  • A fifty (50) per cent up-front payment is required prior to any job completion or content delivery.

  • Open accounts overdue by more than fourteen (14) days may incur a penalty fee.

  • Subscriptions are billed every first (1) of the month and payments must be made within the next seven (7) days unless stated otherwise.

  • Advertisement credits cannot be used as a payment method for paying an open invoice.

  • We reserve the right to suspend or permanently cancel your Subscription at any time for any reason without notice and refund in case of violations of our Terms of Services.

  • We reserve the right to share any creation issued from our Services on our Site, Pages, printed and digital advertisement for commercial purposes.

  • Customers must have performed a backup of their Data and passwords on a separate storage system prior to using our Services.

  • Customers are given twenty-four (24) hours after collection of their device to check the integrity of their Data and contact our Support if necessary.

  • All requests must be submitted by email to our Support.

 

Conduct and Protection

 

We maintain a welcoming and professional environment. This section relates to the expected conduct. To report a violation of our Terms of Service or User Misconduct, please contact our Support.

 

  • We reserve the right to suspend or permanently disable any Online Account or Subscription in case of violation of our Terms of Service or due to any illegal or inappropriate use of our Site, Pages or Services.

  • Users with suspended or Services may not be able to access or use our Site, Pages or Services.

  • Users who have violated our Terms of Service may contact our Support for more information surrounding the violation and status of the suspended or disabled Services.

  • Disputes are handled by contacting our Support.

  • We may make changes to our Terms of Service from time to time. When these changes are made, We will make a new copy of the terms available on this page.

  • You understand and agree that if you use our Site, Pages or Services after the date on which the Terms of Service have changed, we will treat your use as acceptance of the updated Terms of Service.

 

Data Protection and Retention

 

  • Customers can request a copy of their Data and passwords within seven (7) days from the Subscription cancellation date. Beyond that period, we reserve the right to permanently delete all the Data, passwords and any other information from our systems.

  • This Site complies with the Union European General Data Protection Regulation (GDPR), for more information please visit the Union website at www.ec.europa.eu.

  • Visitors of this Site can request access to their data and information by contacting our Support. For more information please read our Privacy Policy.

 

Commercial Use License

 

All graphic design intellectual property rights are automatically assigned to you unless stated otherwise. The Commercial Licence strictly excludes any illegal, immoral or defamatory purpose. This License is subject to Computer Island’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the designer nor Computer Island will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

 

Intellectual Property

 

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement please contact our Support.

 

Proprietary Restrictions

 

Visitors have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site: (I) copy, transfer, adapt, modify, distribute or reproduce it, in any manner; (II) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organisation; (III) modify or create derivative works; (IV) remove any copyright notice, identification or any other proprietary notices, or; (V) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ utilisation of the Site.

Users also agree not to permit or authorise anyone else to do any of the foregoing.

 

Violations and Non-Permitted Usage

 

Inappropriate Behaviour and Language – Communication with us should be friendly, constructive, and professional. We firmly condemn bullying, harassment and hate speech. An evaluation system is also available to our clients to rate the quality of our service in the ‘Reviews’ section of our Facebook page.

 

Phishing and Spam – We take the safety of our client’s data seriously. Any attempts to use our Site, Pages or Services in order to publish or send malicious content with the intent to compromise an individual or third party’s email accounts or computer environment is strictly prohibited.

 

Legal Representation – You may not use a false identity, or misrepresent your identity. If you represent an organisation, by hiring our services you warrant that you are of legal right and authorised to form a binding contract between us and the organisation you represent and meet all the foregoing eligibility requirements.

 

Intellectual Property Claims – We will respond to clear and complete notices of alleged copyright or trademark infringement.

 

Fraud and Unlawful Use – You may not use our Site, Pages or Services for any unlawful purposes or to conduct illegal activities.

 

If you come across any content that may violate our Terms of Service, please report it to our Support.

 

Cancellation Policy

 

  • Subscription modifications and cancellations must be notified by email to our Support two (2) months in advance.

  • Overdue accounts may result in the downgrade, suspension or deletion of all active Services, Subscriptions, Online Accounts, associated domain names and/or any other connected services, as well as the temporary revocation of the administrator privileges on the social media accounts held by the customer until reception of the full overdue amount.

 

Legal Terms

 

Disclaimer of Warranties

 

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMPUTER ISLAND NOR ANY PERSON ASSOCIATED WITH COMPUTER ISLAND MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE, THE PAGES AND THE SERVICES.

 

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
 

Language and Translation

 

OUR SITE, PAGES AND SERVICES MAY CONTAIN HUMAN OR SOFTWARE-TRANSLATED TEXT OR CONTENT. WE, THE TRANSLATORS AND COMPANIES INVOLVED IN THE TRANSLATION, DISCLAIM ALL WARRANTIES RELATED TO THE TRANSLATION QUALITY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

 

The Site has been translated for your convenience is provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the translation. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to various limitations.

 

No any language-related mistake on the Site may be binding or have any legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the website, or to report a mistake, please contact our Support.

 

Limitation on Liability

 

IN NO EVENT WILL COMPUTER ISLAND, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO, OUR PAGES OR OUR SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA INCLUDING BUT NOT LIMITED PERSONAL DATA, SENSITIVE DATA, DATA HELD ON BEHALF OF AN ORGANISATION, EMAIL ACCOUNTS AND RELATED DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

COMPUTER ISLAND, ITS DIRECTORS AND AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS.

 

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Computer Island, where control means having more than fifty (50) per cent voting stock or other ownership interest or the majority of voting rights of such entity.

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